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Loyalty Programs vs. VIP Clubs: Which Is Better For Casino Players?

Many players struggle hard for the promise of a fat win only to feel disappointed when rewards do not stand up to their expectations. That’s because reward systems are very different. The most popular ones are loyalty programs and VIP clubs. You’ll find the differences between the two below.

VIP Clubs: Overview

VIP clubs are programs targeted at high rollers and dedicated players. To become a member, you typically need an invitation. The latter is sent to those who are active and spend big sums at the casino. In RollXO Casino, for instance, every player who’s been a regular at their platform for quite a long time becomes a VIP. This opens access to higher cashback and many cool perks.

Pros of VIP Clubs

Personal Service

Many casinos provide an account manager to each of their VIP players. The former is responsible for taking care of all player’s needs as soon as possible. This can enhance the entire gaming experience. Such attention makes players feel special and looked after.

Quicker Withdrawals

Many casinos grant their VIP members quicker withdrawals compared to the regular players.

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This is particularly useful when standard withdrawals take a few days to process. VIPs, in turn, might have their requests processed within hours.

Higher Betting Limits

Most VIP clubs allow their members to place higher bets than other players. While the regular player might have a table limit of $500, a VIP member gets access to tables with limits of $10,000 or more.

Cons of VIP Clubs

The exclusivity of such programs can make casual players ill at ease because it would appear that they are missing out on all the fun. That’s why newer casinos prefer to have loyalty programs and emphasize that they treat EVERY player like a VIP.

Loyalty Programs: Overview

Loyalty programs are specifically designed for every player to get paid for playing in a particular casino (being loyal to it). Most of them use a point-based system where players receive points for activity. These further convert into different rewards:

  • free spins
  • cash
  • cashback.

Loyalty programs are not exclusive, and thus they are meant for all players. They appeal to both casual gamers who bet moderately and high rollers.

Pros of Loyalty Programs

Accessibility

Loyalty programs are open to all players, irrespective of the size of their bets. For example, a player who bets $20 on slots will still accrue points, similar to a high roller who bets $1,000. The amount of points the two will get will differ, of course, but they’ll both get them. This encourages players to be more active.

Variety of Rewards

Loyalty rewards are highly variable, so they are attractive to different player types. For example, at some casinos, one can exchange loyalty points for

  • cash
  • free spins
  • merchandise.

Ongoing Promotions

Many casinos have other promotions only available to loyalty program members such as double points days or seasonal bonuses.

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These vastly increase a player’s rewards over a year and can keep them engaged. For instance, most casinos offer extra points for playing particular games over promotional periods.

Cons of Loyalty Programs

Loyalty programs also have some minor disadvantages. For example, rewards are not as huge as players may expect them to be. This is particularly the case with players who only drop by once in a while and thus don’t earn many points.

Sometimes, the rules of the loyalty program are complicated and even confusing. Players cannot understand how exactly points are earned and how to exchange those for whatever else. That often causes frustration.

Conclusion

Basically, both loyalty programs and VIP clubs are reward systems designed to give players perks in return for something. In the former case, players get prizes for any activity. In the latter case, they are rewarded for being particularly active and spending particularly large sums. If you are a regular at an online casino, you are most likely eligible for loyalty rewards or, maybe, even VIP ones (if the site offers those).